-
Step one
You describe the situation in your own words
Send a short message or call the office. Tell us what happened, who else is involved, and whether any deadline is already running. Attach whatever you have: a lease, a contract, a notice, a screenshot of the last email. We do not need it polished. We need it accurate.
-
Step two
We read the documents and flag what is missing
Someone reviews the paperwork and comes back with a short list: clauses that matter, dates that are close, and anything you have not sent yet. If the matter is outside what we handle, we say so at this stage rather than later.
-
Step three
A short call to agree on the scope
We walk through the options in plain terms and agree on what the work covers, what it does not, and roughly how long each part takes. You leave the call knowing which decisions are yours and which are ours.
-
Step four
Drafting, review, or correspondence
Depending on the matter, this is where a contract gets marked up, a demand letter is written, a policy is redrafted, or a reply to a formal notice is prepared. You see each draft before it goes anywhere, and nothing is sent on your behalf without your approval.
-
Step five
Revisions and a final version you can rely on
We work through your comments, tighten the language, and produce a clean final document. Alongside it you get a short note explaining what changed and why, so the reasoning is on record if anyone asks later.
-
Step six
What to do next, in writing
At the end you receive a plain summary: what has been completed, what remains open, and which dates to watch. If the matter continues, we tell you what the next step would involve before you commit to it.